Just popped by myself and feel the same. It is no more. Ceased to be. Bereft of all life. I'm pining with you.
This parrot is no more
Revisited this area tonight, to see what was going on outside of the usual journals, possibly looking for a bit of user-to-user interaction. But, it turns out, apart from the random gripe that fades off into the distance without reply, and the odd thread that fades off into insignificance because of the way the rating system jumbles up any form of chronological or coherent discussion, there seems to be a deepening pit in which questions are posted without reply, from either blippers or, more worryingly, from anyone within.
Thinking back to how active the previous forums were on blipfoto, and comparing it to this odd zombie zone of a forum/helpdesk/ are we to assumes this parrot is most definitely deceased?
Whatever it is, it feels so far removed from what had been built up carefully over many years of careful cultivation.
I'm pining for the fjords.
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I think it's clear these are meant to be part of the "help" section.
An alternative point of view: the old forums had become a bear-pit of opinionated people (myself included) sounding off. There weren't many users, often people seemed to be looking for a fight, and long-running topics just rumbled on and on.
Mind, Insto was funny back then, too.
I'm going back a bit now, but before the original forums came along, if one wanted user-to-user interaction, one would visit other blippers' journals.
And look on the bright side: no more "add three words" running story.
I didn't use the forums all that much but I am surprised how much I miss them. In particular if I had a techie question I knew I could post there and get useful, friendly advice. Sometimes people would post links to interesting photo sites. The Challenges forum was actually used. Since the switch, almost all challenges not officially pushed by BlipCentral have withered away, with the exception of the wonderful Derelict Thursday.
Zendesk is not designed as forum software and is not fit for purpose. Even as a helpdesk it's not working, because most contributors are equally in the dark and there are never any official answers from BlipCentral. If you want an answer to a specific question, the only way is to contact them directly, which means the answer is not shared with anyone else. So instead of becoming a knowledge base, the "helpdesk" is a sea of mutual bewilderment and frustration. Nice one, BlipCentral.
I wasn't a very active user of the old forums but it was a place I went where I knew I could find answers.
Another lively challenge to have survived is Mono Monday - largely due to the adept hosting of Skeena and the use of tags which is critical.
But if it's supposed to be a help desk it's not helping, there are never any definitive answers just other people groping in the dark.
I love Red's comment about "add three words". Better be careful. there are attack dogs around that won't have a word said against the new regime. When something turns in to a cult one can soon be labelled as a dissident. It was good wasn't it, what we had. This just isn't. It's like the Matrix.
Not missing the old forums at all but that's just me. Techie questions won't get answered here, as Veronica rightly points out. We can all answer the questions that we know the answer to and help to make it a not-so-desolate place. The rating system is the one thing I find extremely unhelpful. As delphwynd points out, it jumbles up the chronology of the thread, which makes it too much work to follow, hence the fading off.