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What happened to our blip spirit?

I am very disappointed. Not by the changes made but the whole backlash on the forums. One thing that made blip stand out for me was the wonderful community, the positive attitude, the gentle spirit and the helpfulness of everybody that I met on this site. This all has been shattered for me and it is as if a part of the fun of blip died - not because of the changes ( for me personally it is great, all of it), but because of the attitudes of some people. It showed a part that was hidden away, an undercurrent of entitlement, complaining and yes unfortunately in certain places, even plain nastiness. I know we are all paying, but that does not mean that we can just trash anything that is not to our liking. How about just calmy and objectively making a list of positives (of which there are several) and negatives (of which there are several for some people too) without all the emotional input with it. Send it to blip central and in the process acknowledge the fact that there is a group of very dedicated people, working their hearts out to please everybody all the time - something mostly impossible. Until now I have just had the most respectful, pleasant and prompt feedback from them and I thank them for all the hard work they put in. And thank you too to the people acknowledging and expressing their pleasure and enjoyment when they do find positive, helpful changes.

Spikes2013

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48 comments

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Thank you for posting this, I'm sure it will encourage those at blip central who are working all weekend to improve the site. I endorse your comment.

RichardDonkin 6 votes
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Well said, Spikes. Frankly, anyone who didn't answer those initial blip email surveys about features we use and ones we don't, don't have much call to complain. Personally, there isn't a single change I don't like or can't adjust to and I know from experience that if enough users ask nicely for a feature to return or a change to be made, the amazing blipfoto staff will listen.

memento -1 votes
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It is not unusual for people to act like the world has fallen apart when their website of choice has change even so much as the font used. It's incredible. I've seen it happen when Flickr changed, when 500px change, when 1x changed, etc, etc. It's incredible. You would think the world was about to come to a complete end. I have to laugh at them, mostly. Though in the end, I think crying for their silliness would be more appropriate :S.

Don't dispair. Hold in there. In a week or so, these sad folk will either have forgotten all their woes or they will have moved on to some other silly little issue in another dimension of their small little world.

The sun will rise in the morning.

;)

lrw 0 votes
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Thank you, Spikes2013. I completely agree with what you have said here. It amazes me and, yes, dismays me, that anyone can be so harsh as some of the comments I have read. Everyone has the right to express their concerns and ask their questions, but there is no need for whining and demanding. A little patience and politeness would be much better. My mother taught me that you can catch more flies with honey than with vinegar. Blip Central deserves to be treated courteously.

Skip -2 votes
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Well said. But BlipCentral do need to listen to the large number of complaints about the background colour (I am sure they are!)

LooseCanon 5 votes
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Well said. Many of the changes are posing problems for me, but I have tried to be polite and constructive in reporting them. It's clear BlipCentral rushed the new design in before it was really ready, as the old site was on the point of collapse, and now they are working really hard to address the bugs. They're a small team -- give them a bit of time. They know there are problems and they are doing their best to fix them. In a few weeks we'll wonder what all the fuss was about.

Veronica 5 votes
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I agree with your comment, Spikes2013. I have my niggles with the new look and have been as polite as possible in putting forward my comments. Blip central is asking for our feedback so we should be honest, but that doesn't mean being rude or whiny! The 'Be Excellent to Each Other' rule is the one I value most about blip :)

TMLHereAndThere -2 votes
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I was startled at first to lose some of our favourite blip features but if you listen carefully to Blipcentral the old software could not handle the increasing popularity and something had to be done quickly. The new software seems to have (successfully) transfered our precious entries to new servers. Blip central have promised to roll out many of the old features and some new that they are excited about. We blippers will get a better result if we exercise some patience, and support. It could be an exciting year.

ByTheWay 0 votes
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I agree with your comments Spikes2013 about the nastiness, it is very disappointing. We all have to adapt to the changes in new technology, things do not stand still, and a bit of consideration and patience would go a long way here. I filled out the questionnaire before the change over and blip have said they will read the feed back from everyone after the change, so I think we need to give it a bit of time to settle down.

SkyAboveMe1 -1 votes
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I'm with you Spikes. the backlash does seem quite vitriolic. I like the new look, the new feature. And I'll be glad to see the back of some old parochial stale stuff. Richard Donkin sums it up for me too!

SarahSmith 0 votes
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I can live with all the changes in appearance and actually enjoy almost all of them but I can't accept that consolidating archive entries with those posted after I signed up. All "Birthdays" are meaningless now, the camera icon is meaningless and the fundamental rules were changed without consulation or warning. Some of the stuff I paid for (statistics for example) have been removed and no one is saying when or if they wil be restored.

I have tried to be positive about this but they screwed up my journal and I find it really hard to be positive about it. I would find easier to go along with this if they would publish a road map showing where we are now and when the missing things will restored.

Frankly, Blip Central snuffed out the blip spirit - they only have themselves to blame for the backlash.

IWCharters -2 votes
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I think the folks at blip would be more than happy to receive any feedback - good or bad. They aren't so egotistical as to be browbeaten by a few overemotional negative comments. They will want to hear what people find wrong with the new layout. After all they are selling a product and to do that they need to make it appeal to as many people as possible.

mooncoin 0 votes
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Spikes2013 I fully agree with your remarks, I too am pleased with the changes to the site, sure the are a few things I can't do or find, but we were well informed that some features would follow later, and I am sure that some issues for me at least are lack of user competence and not any problem with the web sites. Some of the feedback comment is just plain nasty and inappropriate in any community of this nature. Comments such as " this has torn the heart out of Blip" may be an opinion but that does mean it is true or representative of the majority of users. All change takes some time to settle and get used to, so why not keep your questions respectful while that period passes. hope the Blip team keep up their spirit and can take in their stride the unhelpful reactions

Bizonderimage -2 votes
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Well said @Spike2013. While I feel some disquiet from some of the changes, it is plainly wrong to suggest that because of the new website 'the heart has been ripped from Blip'.

I have spent some time visiting 'friends' journals since the update. Yes, some people are perturbed by the changes, but they are the same people as before, we have exchanged views and I am reassured that nothing has really changed in relation to the ting that makes Blipfoto important, it's members!

The ne'rsayers need to reflect on their posts. We must allow time for things to bed in. Unfortunately, the negativity can impact on site members and I would certainly like to hear from Blip Central with their reasons for some of the more controversial changes and a road map of future developments. It is unthinkable that they don't have a project plan for the transition. Regrettably, without their voice being heard, the negative comments can gain more credence

GrahamColling 0 votes
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It's not about spirit. It's about violating a contract. I paid for certain features with my membership. Blipfoto arbitrarily removed them. They should be restored or they should offer refunds in whole or in part.

EdwardFenner 1 vote
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If any blip spirit has been diminished, it's solely because of people's perceptions. It looks better, it functions better on all devices, they are continuing working on it as we speak to iron out glitches. It will die no death, believe me, because this overhaul brought it back FROM the brink of death as far as functionality goes (read their emails, it's pretty obvious) As far as the new look and changes killing the spirit, well that makes no sense, that's like saying that a person is a different person just because they put on a different garment. Blip's spirit lives on in the way we use the site, communicate with each other and embrace changes like adults. Whenever users have voiced a large enough opinion to change a feature, Blip Central has listened. I'm confident they will do so regarding the return of features that have been temporarily disabled due to the necessary fast-tracking of this new roll-out.

memento -1 votes
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I don't have a single complaint. I think the new look works fantastically well and the images look amazing against the white background. I know any niggles will be sorted out in time plus it's now so much faster which solves a long running problem of the old site slowing up.
I've been here on and off for 7 years now (plus I've paid for the lifetime membership) and I feel inspired by all the changes. Well done, Blipcentral!

VictoriaG 0 votes
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I just received a lovely letter from Blip cetral as I think everybody else would, giving an update. As you all suggested, they listen and try their best. Hope people with issues received it too and feel a bit better, knowing that their points are being worked on. I still enjoy the changes! ( heheh, reading about all the things people complained about, I realised that I didn't even know about some of it or used it in the "old" blip!!)

Spikes2013 0 votes
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I also received an update note from blip central setting out how some of these issues are being worked on and solved. I am also a bit laughing to ( and at) my self about some of the now missing essential features like keyboard short cuts which I did not know even existed in the previous version

Bizonderimage -1 votes
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This is not the first time this has happened on blip, and will assuredly not be the last. A short time after I joined a shake up caused several stalwarts to leave, and it felt like the world was coming to an end (if the blip history that resided in the old forums still existed, you could go and read about it). This time round, some folk will leave, some will be delighted, and some will carry on regardless of not liking the cosmetic changes precisely because blip is more than cosmetics.

That is not to downplay the very valid complaints/requests that have been made. If bright light triggers someone's migraines, they are entitled to raise that strongly. The point made here that this is not what people paid for is also valid.

BlipCentral are a thoroughly good bunch of folk (well, the ones I've met, and I'm sure the others are cut from the same cloth) and I am sure will not stop listening, and will please as many of us as they can within the limits of their vision for the site. Blip has, it feels to me, always encouraged a sense of co-ownership (I don't mean that in the legal sense), and it is not surprising that some feel irked that their friendly, cosy corner of the internet now looks more generic.

I am one of them. But I'll get over it. In the meantime let's be excellent to all blippers, regardless of their views on the changes.

SooB 3 votes
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I think the amount of feedback and the feelings involved are a testament to blip and how much it means to most of us. If we didn't care enough to post our concerns, then there would be cause for concern!

blast 3 votes
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Just because someone/anyone finds something about the new site that they don't like doesn't mean that the old spirit has gone - it means that they were content with the way it was, that they enjoyed the way it was and that they are struggling with the new.
Maybe you could extend some of your contented blip spirit to people who are struggling, like I am and send some love in our direction. I get a physical pain, a stabbing pain, in my eyes, when I look at the white screen for too long. Have I posted about this? Yes I have. And in the meantime, I physically can't look at my precious Blipfoto's screen for too long. It's painful. I feel like I've lost something that's helped me through the pain of the last two years.

Daring2Go 0 votes
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As someone who doesn't like what is happening to Blipfoto at the moment. I have expressed my opinion on various threads...... as I am entitled to do. Particularly as a member who has recently signed up for a lifetime membership (which doesn't even start until Feb 2015).

I am getting a little tired of being accused of being negative for raising legitimate complaints. As for the suggestions in this post that doing so makes me silly and that it means I have a sad little life, Quite frankly, I find that attitude ignorant, arrogant and downright insulting.

Perhaps you should look closely at your own attitude to other members before discussing where the spirit has gone from Blipfoto.

SwillinBilly 0 votes
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Hi SwillinBilly, I am not quite sure who is accusing you of being silly, or what you are talking about but may I suggest you reread my initial writing to just understand and refresh your mind to what I actually wrote? I am sure all the faults will be ironed out in due time and all that was dear to you and everybody else will still be there, perhaps in a newer format but working better. I am also sure the Blip Central is listening as closely as they can and people will not have complained for nothing. It is just the way that people show their displease that is a new and disappointing experience for me on Blip.

Spikes2013 0 votes
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Hi Spikes2013. My comments were not directed at you but rather at the comments rw made on this thread. :)

SwillinBilly 1 vote
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I am getting the hang of the new site - and it is improved in some ways....... but as a life member who views blip on a laptop and not a mobile device I would have liked to have been consulted specifically about the background colour change. It seems that like so many commercial operations, existing customers have taken second place to the perceived needs and preferences of potential new customers. I don't think that expressing one's views is a sign of 'entitlement and complaining' or that criticising changes is 'trashing' or questioning the hard work of the employees of blipfoto.

Cameraman 3 votes